Ratings & Reviews
Resident Reviews
Review From Modern Message|Recommended: YesI’ve lived at arrive town c... — I’ve lived at arrive town center for two years enjoying a family friendly community spirit.
The staff is very helpful and responsive to the needs of the residents
response from property -Leatrice, thank you for such positive feedback. Your recognition of our team validates our efforts to provide superior service. We appreciate you letting us know how much you enjoy our wonderful community.
Review From Modern Message|Recommended: YesMy fiancé and I moved in on... — My fiancé and I moved in on August 22nd and we are loving it here. Minor issues with the apartment dishwasher lining is off track, marks on wall but nothing crazy. Neighbors and everyone around the area are great
Welcome to the community, Dennis. It has been great having you and your fiance here. If there is anything you are still waiting on that we may resolve, please let us know. Thank you.
Review From Modern Message|Recommended: YesI have really enjoyed livin... — I have really enjoyed living here thus far at Arrive Town Center. The building is in kept in great condition. The one minor issue I had was addressed very quickly.
Neal, we appreciate your positive comments about our community and the quality of our customer service. Thank you for taking the time to review. We're glad to have you here!
Review From Modern Message|Recommended: YesAs soon as we toured here, ... — As soon as we toured here, we knew it was the home for us We couldn’t be happier here The lifetime membership is definitely a plus. We love our hardwood floors, dimmable lights, gorgeous bathroom, spacious closet, etc
Kierstin, it's great to hear that you are enjoying life in our community thus far. Thank you for pointing out all the fantastic amenities in our apartment homes. We're glad you're here!
Review From Modern Message|Recommended: YesWe are coping with the viru... — We are coping with the virus and Arrive is helping us to stay healthy by sending messages to wear masks .
The workout room that is now open really helps.
William, it is great to read your excellent review of our community. We are glad to hear that our team's communications have been helpful during this time. Stay healthy, and thank you for being a part of our community!
Review From Modern Message|Recommended: YesVery good location well m... — Very good location well maintained apartment. Staff is very friendly respond to any request on time. Most of the shops are at walkable distance.
Shivaprasad, we appreciate your review. It is nice to hear that you are having a good experience here, all-around. Thank you for taking the time to write us a five-star review.
Review From Modern Message|Recommended: YesWe have lived here since Au... — We have lived here since August. Sadly, we must leave for a larger apartment. We loved it here and found the staff amazing and always helpful.
Karen is a joy., always cheerful and willing to go the extra mile.
Anthony is a genius at fixing whatever needs attention and always with a smile. Never leaves a mess
Both will be missed
Joan Schwartz
Thank you for your review, Joan. We are sorry to hear that you are leaving, but we are glad you enjoyed your time here. We will be sure to let Karen and Anthony know that they were wonderful to work with. Best of luck in your future endeavors.
Review From Modern Message|Recommended: YesI would say it’s been a goo... — I would say it’s been a good experience overall. Just some noise issues Location is great and very close to tasty restaurants and it’s a beautiful apartment complex.
Valerie, we're happy to know that you enjoy your beautiful apartment in our excellent location. If there is anything we may do to nudge your satisfaction to the highest score, please let us know. We want you to keep feeling comfortable in our great community.
Review From Modern Message|Recommended: YesGood location, nice people,... — Good location, nice people, responsive staff. A little noisy with children. Would be a better building if it was an 18 age building. Would like better ventilation in the hallways.
Michael, thank you so much for sharing your five-star review of our community! It's a point of immense pride that we're able to offer such superior service along with a convenient location. That said, we're always looking for ways to improve your living experience, so please feel free to email arrivetowncenter@trinity-pm.com so we may help with your concerns about noise and ventilation. We look forward to hearing from you!
Review From Modern Message|Recommended: YesThe Coronavirus has turned ... — The Coronavirus has turned the world upside down. Thankfully, Arrive has allowed residents to use credit cards to pay their rent. I had trouble accessing the Arrive Portal. Without Karen’s help, I couldn’t have done it. She works in the Vernon Hills office. After a couple of phone calls, we got it done. She was patient and professional. This building is always being cleaned and disinfected. I feel safe and secure in this beautiful building.
We're humbled by your outstanding feedback about our community and team, Ronna. Our team is committed to ensuring our residents' well-being and peace of mind to the best of our ability. We are so glad that Karen has been especially helpful to you, and we hope that you won't hesitate to reach out again should you need further assistance in the future. Thank you for choosing us as your community.
Review From Modern Message|Recommended: YesVery peaceful and quiet. I ... — Very peaceful and quiet. I absolutely love the location. The trash and recycling rooms are always clean. I also love the fact that it smells good when you come in. It’s also a plus that we have the secure mail room.
Heather, we really appreciate your awesome feedback for our community. We are delighted to hear that you enjoy our prime location, clean facilities, and convenient parcel service. Thank you for being a part of our community!
Review From Modern Message|Recommended: YesFor the most part I have en... — For the most part I have enjoyed living here except for our neighbor who has been incredibly loud waking around his apartment. I enjoy knowing the staff and I enjoy that maintenance is completed in a timely manner.
Valeria, thank you for taking the time to write. We are happy that you have enjoyed living here. We would be glad to help you navigate the situation with your loud neighbor. At your convenience, please stop by the office so we may chat.
Review From Modern Message|Recommended: YesIts been wonderful.Nice fri... — Its been wonderful.Nice friendly neighbours. The staff at leasing office and all the management is very friendly and helpful.The apartment was handed to us fresh ,everything cleaned ,painted and in good condition. Overall aparment its lobby and eminites is always clean, well organised and well presented. Its been Comfortable and a good experience.
Smitha, we're overjoyed by your compliments for our team and our community! It's lovely to see how much you enjoy your home and your neighbors. Thank you for sharing.
Review From Modern Message|Recommended: YesI love living at Arrive Tow... — I love living at Arrive Town Center. Everyone is friendly, My apartment is quiet and if I have problems with anything, I can call and get it fixed. Leta
Review From Modern Message|Recommended: YesThis is a beautiful buildin... — This is a beautiful building that is quiet and secure. The location has everything I need nearby. Kelsey, the property manager, is professional and very helpful. I made the best ugh this choice.
Ronna, we're very proud of the team we've assembled, and Kelsey will be especially pleased by your praise for her. Thank you for your excellent review!
The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Arrive Town Center", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Arrive Town Center", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose