Ratings & Reviews

Overall Rating

5(75 reviews)98.7% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Shivaprasad G. - |Recommended: YesVery good location well m... — Very good location well maintained apartment. Staff is very friendly respond to any request on time. Most of the shops are at walkable distance.
response from property -Shivaprasad, we appreciate your review. It is nice to hear that you are having a good experience here, all-around. Thank you for taking the time to write us a five-star review.
Review From Modern Messagesubmitted by Joan S. - |Recommended: YesWe have lived here since Au... — We have lived here since August. Sadly, we must leave for a larger apartment. We loved it here and found the staff amazing and always helpful. Karen is a joy., always cheerful and willing to go the extra mile. Anthony is a genius at fixing whatever needs attention and always with a smile. Never leaves a mess Both will be missed Joan Schwartz
response from property -Thank you for your review, Joan. We are sorry to hear that you are leaving, but we are glad you enjoyed your time here. We will be sure to let Karen and Anthony know that they were wonderful to work with. Best of luck in your future endeavors.
Review From Modern Messagesubmitted by Valerie V. - |Recommended: YesI would say it’s been a goo... — I would say it’s been a good experience overall. Just some noise issues Location is great and very close to tasty restaurants and it’s a beautiful apartment complex.
response from property -Valerie, we're happy to know that you enjoy your beautiful apartment in our excellent location. If there is anything we may do to nudge your satisfaction to the highest score, please let us know. We want you to keep feeling comfortable in our great community.
Review From Modern Messagesubmitted by Michael C. - |Recommended: YesGood location, nice people,... — Good location, nice people, responsive staff. A little noisy with children. Would be a better building if it was an 18 age building. Would like better ventilation in the hallways.
response from property -Michael, thank you so much for sharing your five-star review of our community! It's a point of immense pride that we're able to offer such superior service along with a convenient location. That said, we're always looking for ways to improve your living experience, so please feel free to email arrivetowncenter@trinity-pm.com so we may help with your concerns about noise and ventilation. We look forward to hearing from you!
Review From Modern Messagesubmitted by Ronna L. - |Recommended: YesThe Coronavirus has turned ... — The Coronavirus has turned the world upside down. Thankfully, Arrive has allowed residents to use credit cards to pay their rent. I had trouble accessing the Arrive Portal. Without Karen’s help, I couldn’t have done it. She works in the Vernon Hills office. After a couple of phone calls, we got it done. She was patient and professional. This building is always being cleaned and disinfected. I feel safe and secure in this beautiful building.
response from property -We're humbled by your outstanding feedback about our community and team, Ronna. Our team is committed to ensuring our residents' well-being and peace of mind to the best of our ability. We are so glad that Karen has been especially helpful to you, and we hope that you won't hesitate to reach out again should you need further assistance in the future. Thank you for choosing us as your community.
Review From Modern Messagesubmitted by Heather J. - |Recommended: YesVery peaceful and quiet. I ... — Very peaceful and quiet. I absolutely love the location. The trash and recycling rooms are always clean. I also love the fact that it smells good when you come in. It’s also a plus that we have the secure mail room.
response from property -Heather, we really appreciate your awesome feedback for our community. We are delighted to hear that you enjoy our prime location, clean facilities, and convenient parcel service. Thank you for being a part of our community!
Review From Modern Messagesubmitted by Valerie V. - |Recommended: YesFor the most part I have en... — For the most part I have enjoyed living here except for our neighbor who has been incredibly loud waking around his apartment. I enjoy knowing the staff and I enjoy that maintenance is completed in a timely manner.
response from property -Valeria, thank you for taking the time to write. We are happy that you have enjoyed living here. We would be glad to help you navigate the situation with your loud neighbor. At your convenience, please stop by the office so we may chat.
Review From Modern Messagesubmitted by Smitha S. - |Recommended: YesIts been wonderful.Nice fri... — Its been wonderful.Nice friendly neighbours. The staff at leasing office and all the management is very friendly and helpful.The apartment was handed to us fresh ,everything cleaned ,painted and in good condition. Overall aparment its lobby and eminites is always clean, well organised and well presented. Its been Comfortable and a good experience.
response from property -Smitha, we're overjoyed by your compliments for our team and our community! It's lovely to see how much you enjoy your home and your neighbors. Thank you for sharing.
Review From Modern Messagesubmitted by Leta O. - |Recommended: YesI love living at Arrive Tow... — I love living at Arrive Town Center. Everyone is friendly, My apartment is quiet and if I have problems with anything, I can call and get it fixed. Leta
Review From Modern Messagesubmitted by Ronna L. - |Recommended: YesThis is a beautiful buildin... — This is a beautiful building that is quiet and secure. The location has everything I need nearby. Kelsey, the property manager, is professional and very helpful. I made the best ugh this choice.
response from property -Ronna, we're very proud of the team we've assembled, and Kelsey will be especially pleased by your praise for her. Thank you for your excellent review!
Review From Modern Messagesubmitted by William M. - |Recommended: YesA pleasant experience here.... — A pleasant experience here. If there is some maintenance is needed it is done in a timely fashion. The neighbors are a good group. The building has done a very good job to upgrade the facility.
response from property -William, we take pride in our prompt service, so your kind remarks mean a lot to us. Thank you for taking the time to recognize our team.
Review From Modern Messagesubmitted by Nikhil S. - |Recommended: YesArrive is making improvemen... — Arrive is making improvements to the community The building is quiet and in a great location with wonderful neighbors Definitely check out Arrive Town Center.
response from property -Nikhil, there is nothing better than a tranquil environment with wonderful neighbors. Thank you for taking the time to write and provide us a complimentary rating.
Review From Modern Messagesubmitted by Jonathan L. - |Recommended: YesLove this place. Kelsey an... — Love this place. Kelsey and Anthony and super responsive and professional. Going from home ownership to an apartment community, i never thought anyone would actually change lightbulbs for us.
response from property -What a wonderful acknowledgment of our community and team, Jonathan! Our team works hard to make our community feel like home, and we strive to go above and beyond to do just that. Thank you for choosing us as your community!
Review From Modern Messagesubmitted by Holly B. - |Recommended: YesOur building residents are ... — Our building residents are friendly and seem happy to be here, feels like a family environment. The maintenance crew and office staff are very helpful and genuinely want us to be satisfied.
Review From Modern Messagesubmitted by Valerie V. - |Recommended: YesIt’s been a good experience... — It’s been a good experience The management has worked hard to constantly keep the building look up to date They work hard to fix repairs as fast as they can

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Arrive Town Center", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Arrive Town Center", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose